Overview
These Terms of Service (“Terms“) govern your use of the EnLock website located at https://www.enlock.io/ (the “Site“) and the EnLock services, including the API (Application Program Interface) and all other services available on or through the site or app (collectively the “Services“). These Terms apply to all users of the app and services. By using the app or services, you agree to these Terms.
Information about us
The site or app is operated by EnLock (hereinafter referred to as “EnLock“, “we“, “us” and “our“). We are a company registered in India.
Changes to these terms
From time to time, we may change these Terms and Conditions (“The Terms”). If we change these Terms, we will inform you by posting the revised Terms on the site or app. When visiting the site, we encourage you to make sure you have read the most recent version of these terms. Those changes will take effect on the revision date, shown in the revised terms. By continuing to use our site or app or services, you agree to the revised terms.
Eligibility
You must be at least 12 years old to use the site or app or the services.
Additional terms
Some of our services have additional terms and conditions (“Additional Terms“). Where additional terms apply to a service, we will make them available for you to read through, prior to your use of that service. By using the services, you agree to the Additional Terms.
Access to the site
In order to use the site or app or services, you must first register to set up an account with us by completing the account registration form available on the app. Millions of people trust EnLock with their files. We also trust you to use the EnLock services responsibly. You only need to register once. Registration is subject to approval by us in all cases, and we reserve the right, in our sole and absolute discretion, to decline any application for registration, without giving a reason. Registering more than one EnLock account on your behalf will be treated as an abuse of our service, and we reserve the right to suspend your access to the services.
You must ensure that any registration details you provide are accurate. Please check carefully the details you have provided in the online form before finalizing your application to register. You can check for errors on screen before submitting the online form. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update the information you have provided us with, including your account settings, in the relevant area of the Site.
If your application to register to use the app and services is accepted, you will be assigned the username (email) and password you submitted with your application (together referred to as your “Credentials“). You must keep your credentials confidential and must not reveal them to anyone.
You are responsible for all activities performed under your credentials. You must notify us immediately if you know of, or suspect, that anyone has obtained access to your credentials, or if you otherwise become aware of any unauthorized use of your credentials or another security breach. If you are using our password management services, you must understand that we do not store or have access to your master password and that, if your master password is lost, stolen, forgotten, or otherwise unavailable to you, we cannot retrieve your master password and you may be unable to unlock or access your account.
Unless we have previously been notified by you that the confidentiality of your credentials has been compromised, we are entitled to treat any use of the app under your credentials as being by you.
We may disable access via your credentials at any time if, in our opinion, this is reasonably necessary to preserve the security and proper operation of the app or services, if you have failed to comply with any of the provisions of these terms or if any details you provide for the purposes of registering prove to be false.
It is your responsibility to ensure your computer system meets all the necessary technical specifications to enable you to access and use the app and services and is compatible with the app. It is also your responsibility to ensure that anyone who accesses the app or services using your credentials or via your Internet connection is aware of these terms and that they comply with them.
Access to the app and services is permitted on a temporary basis and we reserve the right to withdraw, modify or suspend the app or services without notice. We will not be liable to you or any third party for any unavailability, modification, suspension or withdrawal of the app or services, or any features, parts or content of the app or services at any time for any period. EnLock will make commercially reasonable efforts to ensure that EnLock storage is available and able to successfully process requests during at minimum 99.9% of each calendar year.
User responsibilities
Content stored or posted on the site or app or the services may be protected by the intellectual property rights of others. Please do not copy, upload, download or share files unless you have the right to do so. You will be fully responsible and liable for what you or anyone using your account copies, shares, uploads, downloads or otherwise uses while using the site or app or services.
EnLock will work to ensure that user content (as defined below) and data is not lost or corrupted, but we advise that you ensure that you back up all of your user content and data.
Acceptable use of the site or app and services
You are responsible for your use of the site, app and services, and for any use of the site or app or services made using your account. Our goal is to create a positive and safe experience for all of our users. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to EnLock. When you use the site or app or services, you may not and agree that you will not:
- Violate any law or regulation.
- Violate or infringe other people’s intellectual property, privacy, publicity, or other legal rights.
- Use our site or app or services to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs or personal contact information of others without their permission.
- Transmit anything that is illegal, abusive, defamatory, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable.
- Send unsolicited or unauthorized advertising or commercial communications, such as spam.
- Stalk, harass, or harm another individual.
- Impersonate or misrepresent your affiliation with someone else.
- Use any means to “scrape,” “crawl,” or “spider” any web pages contained in the site or app or services (although EnLock may allow operators of public search engines to use spiders to index materials from the site or app or services for the sole purpose of creating publicly available searchable indexes of the materials, but not caches or archives of such materials, and EnLock reserves the right to revoke these capabilities either generally or in specific cases).
- Use automated methods to use the site or app or services in a manner that sends more requests to the EnLock servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser.
- Interfere with or damage our site or app or services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology.
- If you are using the site or app or services as an individual consumer user, register for more than one EnLock account or register for a EnLock account on behalf of an individual other than yourself, or, if you are using the site or app or services as an organization, register more than one EnLock account for one user or register for a EnLock account on behalf of someone outside of your organization.
- Recruit or otherwise solicit any user to join third party services or websites that are competitive to EnLock, without EnLock’s prior written approval;
- Use, display, mirror or frame the site or app or any individual element within the site or app or services, EnLock’s name, any EnLock trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without EnLock’s express written consent.
- Access, tamper with, or use non-public areas of the site or app or services, EnLock’s computer systems, or the technical delivery systems of EnLock’s providers.
- Attempt to probe, scan, or test the vulnerability of any EnLock system or network or breach any security or authentication measures.
- Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by EnLock or any of EnLock’s providers or any other third party (including another user) to protect the site or app or services.
- Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the site or services, except to the limited extent as may be allowed by the applicable law; or advocate, encourage, or assist any third party in doing any of the foregoing.
- Circumvent storage limits.
- Sell or resell any of the EnLock Services unless specifically authorized to do so.
EnLock will have the right to investigate and prosecute breaches of any of the above to the fullest extent of the law. EnLock may involve and cooperate with law enforcement authorities in prosecuting users who breach these terms. You acknowledge that EnLock has no obligation to monitor your access to or use of the site or app or services or to review or edit any user content, but has the right to do so for the purpose of operating the site or app or services, to ensure your compliance with these Terms, or to comply with the applicable law or the order or requirement of a court, administrative agency or other governmental body. EnLock reserves the right, at any time and without prior notice, to remove or disable access to any content that EnLock, at its sole discretion, considers as objectionable for any reason, in violation of these terms or otherwise harmful to the site or app or services.
EnLock reserves the right to limit the traffic generated by one or more of the download links you have generated based solely on EnLock’s discretion. In such occurrences, access to content on these links will be restricted for registered premium and premium plus users only.
In the case of such a restriction being imposed, users who have subscribed to premium plans will be given the option to purchase additional traffic for the limited download link(s). The threshold for traffic generated from the download links of premium and premium plus plans subscribers is set higher than the one of the users on a free plan.
If the usage of the service exceeds the storage quota of your account, EnLock will inform you. If you do not correct your overuse (by upgrading your service plan or deleting files), EnLock may, in its sole discretion and without further notice, move files to the trash of your account on a random basis.
Once you delete a file from your EnLock account, it will be moved to a section named “Trash” in your account. The file will be stored there for a limited time period that is based on your service plan. EnLock reserves the right to limit the size of the Trash on EnLock’s sole discretion. The Trash has a size limit equal to the storage quota, included in your current EnLock account, up to 2 TB. In case the Trash size limit is exceeded, EnLock reserves the right to permanently remove the oldest files from the Trash to fit the preassigned limits.
You acknowledge that the Services may be subject to export controls, trade sanctions laws, or other restrictions under the laws of your jurisdiction or other countries. You may not use, access, export, or disclose the Services in violation of any such laws and you represent and warrant that (a) you are not a citizen of, resident of, or located in any country or territory that is subject to any such laws (including, without limitation, Cuba, Iran, North Korea, or Syria) and that you will not access the Services from any such places; and (b) you are not identified, nor are you owned or controlled by any persons identified, as any applicable lists that would prohibit you from receiving or using the Services.
User content
In these Terms, “User Content” shall be used to refer to all content and information that you store, upload or share using the app or services. All user content shall be owned by you or the person who made it available to you to store or upload via the app or services. These terms don’t give us any rights to your user content, except for the limited rights that enable us to offer the services. In order for us to be able to provide our services with respect to your user content, we need your legal permission (a license). Our services include hosting your user content, making backups, and sharing your user content at your direction. Our services also include features such as sharing, searching, sorting and organization, and personalization. Therefore, you grant your legal permission for us to use, copy, perform or display your user content for the purpose of providing our services. We may display advertisements in connection with your user content or on pages where your user content may be viewed by you or others. Where your user content includes reviews, comments or feedback about the app or services, we may use those reviews, comments or feedback, to advertise and promote EnLock, the app or the services. Our license to your user content is non-exclusive, meaning you may use the user content for your own purposes or let others use your user content for their purposes. Our license to use your user content as set out above is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your user content. We may exercise the rights you grant us anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time. Your permission extends to our affiliates and service providers.
You hereby undertake that:
- You own all rights to your user content or, alternatively, you have the right to give EnLock the authorization described above.
- You have paid and will pay in full any fees or other payments that may be necessary for your user content.
- Your user content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
Ownership
Other than user content, we own or license the content on the app and services, including software, text, visual and audio content (jointly referred to as “Content“) and EnLock’s name, trademarks, logos, and brand elements (referred to as “Marks“). The content and marks are protected under international laws.
Privacy
EnLock respects your privacy. Our privacy policy explains how we collect, use, and disclose information about you. By using the app or the services, you also agree to our privacy policy.
Encryption
At Enlock, we provide a unique encryption service that ensures the utmost privacy and security for our users’ files. Unlike traditional methods, our encryption process takes place seamlessly and transparently without compromising on data integrity. When you upload files to Enlock via HTTPS, they are securely stored directly into our database. Subsequently, our server periodically scans the database for files pending upload to our trusted third-party server. Once identified, these files undergo a meticulous encryption process. Our server divides each file into smaller, manageable chunks, encrypts them, and compresses them for added efficiency. These encrypted chunks are then securely transmitted to the third-party server for further encryption, enhancing the overall security of your data. At Enlock, we prioritize the confidentiality and integrity of your files, ensuring that your data remains protected at all times.
In some countries, using encryption services may be limited, restricted or forbidden by law. Before subscribing to our encryption service – EnLock – make sure that using such a service is permitted and legal in your state of residence. If any case, EnLock cannot be held liable for any claims that may be filed against you in relation to using such a service. By agreeing with the present terms and conditions you confirm that you will at all times and in any instances hold EnLock harmless of any claims that may arise in relation to your personal decision to use an encryption service, in this case, EnLock.
Third Party Content and Interactions
The app and services may contain features and functionalities that may link you or provide you with access to third-party content or services independent of EnLock, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole. Your interactions with organizations and/or individuals found on or through the app and services are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any interaction with any of these third parties. You agree that EnLock shall not be responsible or liable for any loss or damage of any sort incurred as the result of any dealings you have with third parties.
Disputes with Other Users
If there is a dispute between users of the app or services, you understand and agree that EnLock is under no obligation to investigate or become involved further than any action it may take in accordance with notification it receives pursuant to the copyright and intellectual property notice section above. subject to this, EnLock may, in its discretion, attempt to assist in the resolution of such a dispute, but in doing so it does not undertake any obligation to do so, and will not be subject to any liability arising either from the conduct giving rise to the dispute or from any efforts to resolve it.
Disclaimer and Waiver of Liability
In the event that you have a dispute with any other user of the app or services or with any third party whose content or services you have accessed through the app or services, you hereby release EnLock, its officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes.
Payment
Some of our services are free, whereas others are subject to a fee. For a full description of the different services that we offer, along with the different prices applicable, please see the pricing page on the site.
Subscription Plans
EnLock users can pay for several paid plans for extra space and sharing options. By subscribing once, you authorize EnLock to charge your chosen payment method. EnLock offers renewal subscriptions and lifetime subscriptions.
Renewal Subscriptions
EnLock users can pay for paid plans on a renewing period basis (for example, monthly and yearly plans).
Renewal
All paid renewal subscriptions are renewed for the services on the date such renewal subscriptions expire. If you have a renewal subscription, this will be extended automatically until you terminate it and every further payment will be due at the beginning of the new payment cycle.
Payments for and Cancellation of Subscriptions
You can cancel your subscriptions for the EnLock Service at any time from your payment account. However, no refund will be provided for any unused days.
All users who subscribe for services subject to a fee (“Paid Services“) must enter valid credit [or debit] card or UPI account credentials. The service is billed in advance on a monthly or yearly basis (depending on the selection you make at the point of subscription) and paid on an automatic basis. You hereby authorize EnLock to automatically charge your credit card or UPI for charges that apply to your account.
If, for any reason, you are not satisfied with the paid services, you can cancel your subscription for paid services at any time..
Changes to the site or services
EnLock enhances and updates its app and services often. We may change or discontinue the app or any services although we will, in such circumstances, use reasonable efforts to provide you with prior notice so that you can make alternative arrangements for the storage of any user content and we will not terminate a service under this section during a subscription period for which you have already paid without refunding you a fair portion of your payment based on how long is left until the end of the subscription.
No transfer of accounts
user accounts are not transferable. Only the user who signs up for an account may use the account. If a user transfers an account in violation of this section, EnLock may terminate the account and the users’ right to access the app and services.
Change of ownership
EnLock may at any time, without explicit notice, change the company ownership, be subject to merger or sale, partnership or else. In the case of such change of ownership, merger, sale or other, EnLock only has the obligation to notify you through updating the present Terms and Conditions. Such an action will in no way affect your use of the service or the app, or your subscriptions and accounts.
Termination
We reserve the right not to provide the app or services to any user. We also reserve the right to terminate any user’s right to access the app or services at any time, in our discretion. If you breach any of these Terms, your permission to use the app and services and your account automatically terminate. If EnLock ceases operation, your account will be terminated and EnLock will no longer provide the app or services. If your account is terminated in accordance with this section, you will not receive any refund of any fees paid for the account.
Unverified Accounts
Free EnLock accounts that haven’t verified their email address within a reasonable time period, will be permanently deleted, along with the files inside.
Account inactivity
Free EnLock accounts that have been inactive for 12 months, will be permanently deleted, along with the files inside.